Delivery and returns

Due to the onset of Covid-19 and in accordance with government guidelines we will be sending out your orders on Mondays only until we can safely get back to normal. We will keep you posted with new information on @arkcambridge_ 

  • Free next day delivery on orders over £20, £4.95 delivery charge on all other orders. UK mainland orders only. Orders made from Monday to Thursday will be received next day. Orders made on Friday will be received on Monday and orders over the weekend will be received on Tuesday. Orders received after 1pm will be processed the next working day. Please let us know if you would like your delivery left in a safe place.

  • Free returns - first return per order only. Subsequent returns will be charged at cost. UK mainland deliveries only. Returns can only be made within 14 days.

  • Deliveries are made by bike courier in Cambridge City

  • Free collection in store the same day

  • PLEASE NOTE: All sale items are non returnable.


Outspoken! Cycle Couriers deliver local orders. Look out for ARK sponsored bikes around Cambridge.